Terms & Conditions

  1. Pricing does not include VAT.
  2. Within Mainland UK a freight charge of £14.50 (plus VAT) is payable by the customer for orders under £395.00 (exc. VAT). Customers located off the Mainland will be provided with an specific shipping quote for each order placed.  Alternatively the customer can use their on freight forwarder to deliver the stock.
  3. All goods remain the property of The Eclectic Lifestyle Company Ltd until payment has been received.
  4. All claims must be reported to our customer services team within 7 (seven) days of receipt of goods.
  5. The company’s policy is to constantly improve its products. We therefore reserve the right to change specifications, colours, fragrances and prices of any products at any time without prior notice or obligation.
  6. All new accounts are opened on a proforma basis only. Payment must be received inclusive of any freight costs within 7 (seven) days of receiving our pro-forma invoice or your order may be cancelled.  If you wish to postpone payment/receipt of goods please contact our team so we can make the suitable arrangements for your order.
  7. Customers will remain on proforma basis until a completed credit application supplied by The Eclectic Lifestyle Company Ltd has been submitted and approved.
  8. Variance of product – variations in colour and finish are not flaws. These features are inherent to the handmade process. Colours may also vary slightly from depiction in catalogue.
  9. Testers are subsidised by The Eclectic Lifestyle Company Ltd and are for merchandising purposes only; not for personal use or resale.  We reserve the right to limit or decline the supply of testers.
  10. The risk of goods shall pass from the vendor to the buyer upon delivery of goods to the buyer.